Privacy Policy

Effective Date: 1 July 2025

Daturo Solutions Private Limited ("we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services, including when you communicate with us via WhatsApp.

1. Information We Collect

a. Personal & Account Information

b. WhatsApp & Messaging Data

c. Service-Related Data

d. Device & Usage Information

e. Location Data

2. WhatsApp Business Communication

Important: Daturo Solutions Private Limited uses the WhatsApp Business API, operated by Meta Platforms Inc., to communicate with customers and prospects. By messaging us on WhatsApp, you acknowledge that your communication is also subject to WhatsApp's Privacy Policy and WhatsApp Business Policy.

Opt-In Consent:

We only send WhatsApp messages to individuals who have provided explicit, affirmative consent to be contacted via WhatsApp. This consent may be given through:

Consent to receive WhatsApp messages is separate from consent provided for email or other communication channels.

Opt-Out / Unsubscribe:

You have the right to withdraw your consent and stop receiving WhatsApp messages from us at any time. To opt out, you may:

Upon receiving your opt-out request, we will cease sending WhatsApp messages to your number within a reasonable timeframe, unless required to communicate for ongoing contractual obligations.

3. How We Use Your Information

We do not use your personal data for marketing purposes without your explicit consent.

4. Data Sharing

We do not sell, rent, or trade your personal data. Your information may be shared only with:

5. Data Storage & Security

All data is stored securely using industry-standard encryption and security protocols. Access is limited to authorized personnel only. We implement appropriate physical, electronic, and procedural safeguards to protect your information. Data shared via WhatsApp is handled in accordance with Meta's security standards on their platform.

6. Data Retention

Data is retained only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. WhatsApp conversation data is retained for the duration of the business relationship and for a reasonable period thereafter for support and audit purposes. You may request deletion of your data where legally permissible.

7. Your Rights (Including under India's DPDP Act 2023)

As an Indian company, we comply with the Digital Personal Data Protection (DPDP) Act, 2023 (Government of India). Under applicable law, you have the right to:

To exercise any of these rights, please contact us at sales@iflotech.com. We will respond within a reasonable timeframe as required by applicable law.

8. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. We use Google Analytics to understand website usage patterns and improve our services.

9. Third-Party Links

Our website may contain links to third-party websites (including Meta and WhatsApp platforms). We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. Changes will be reflected on this page with a revised effective date. Your continued use of our services or continued WhatsApp communication with us after changes are posted constitutes acceptance of the updated policy.

12. Contact Us & Grievance Officer

If you have any questions, requests, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Company: Daturo Solutions Private Limited
Email: sales@iflotech.com
Phone: +91 (0)9371328508
Country: India
Website: www.iflotech.com

For privacy-related grievances, you may also write to us at the above email with the subject line "Privacy Grievance". We aim to resolve all grievances within 30 days of receipt.